As long as people pay it, they will charge it. I like to add the price and shipping, if I still think it’s a bargain I buy it.

Tags: shipping

I would first ask how reasonable your combined fees really were. I once bought 6 items (each with a $2 shipping fee), assuming one fee would cover them all.
These were items that weigh less than a quarter ounce and are flat, and could be bent without causing any harm.
He sent an invoice for $12 shipping.
(He sent them all in a 41 cent envelope too).
I didn’t change his invoice.
I just sent him $3 shipping–total.

He sent the item and never said a peep about my sum.

So, you can stick to your original price, or make a counter offer (that’s too low, how about $X?).
You are within your rights, but doing it with tact might be a best plan.

Tags: shipping

I don’t think that is a new change. Sometimes when I overcharged for shipping, or for other reasons I do a partial refund through Paypal by doing it right on the page where that transaction is. I noticed if I have a $0.00 balance in my Paypal account, it is always given back to the buyer in the form of a pending E-check. I just write to the buyer and explain why the refund is pending. BUT if I have a Paypal balance, they always deduct the refund from that. So now if I want to do a partial refund or a refund for that matter I try do it when I have the $$$ in my Paypal account. Just write a nice note to your buyer and explain it to them. Say its not your fault, its the way Paypal does it.

Tags: shipping

Give the seller a couple of days to respond. My Messages is broken and some people aren’t getting their messages when you click “contact seller”. So keep that in mind too. The messages are getting “stuck” in “My Messages” and many of us don’t check them because we’ve always had them emailed to our email accounts. The system has been broken for over a week now. So you may have to email the seller directly and hope that his spam filter doesn’t trash it.

Tags: shipping